Frequently Asked Questions

When a doctor refers me, how often will I need therapy?
It depends on the severity of the injury or condition. Once you are referred by your physician, you will be assessed by one of our physiotherapists who will recommend the best treatment program for you.
Who is a Neuropsychologist?
Neuropsychologists are Clinical Psychologists who have further qualification in studies of the function of the brain as it relates specific psychological processes and behaviours. They study, assess, understand and treat behaviours directly related to brain functioning in patients who have had injury to the brain as a result of a stroke, trauma, neurological disease or medical illness, including epilepsy and chronic pain conditions. Our Neuropsychologist also provides Sports Psychology for competing athletes.
What is Physical Therapy?
Physical therapy or physiotherapy is a branch of rehabilitation medicine aimed at helping patients maintain, recover or improve their physical abilities
What forms of payment are accepted?
We accept most major credit cards, debit cards, manager’s cheques, bank drafts and cash. Personal cheques may require pre-authorisation with suitable identification prior to being accepted.
How can I do treatment in your Aquatic therapy pool when I cannot swim?
The pool itself is not deep and you do not have to be a swimmer. We have a well-trained Physiotherapist to conduct your Aquatic therapy session, and who will be present with you at all times during your session.
What should I expect on my first visit?
On the day of your scheduled appointment you should plan on arriving at the PT clinic 10 minutes early to fill out the necessary paperwork. Since a referral is required for services, you must bring the referral with you to your first appointment. You should plan on forty-five minutes to one hour for the therapist to complete the evaluation and make recommendations for further visits.
How is Rehab Caribbean different from others?
Most patients undergoing rehabilitation require the services of multiple rehabilitation specialists. The benefit of coming to Rehab Caribbean gives you the flexibility of visiting with several rehabilitation specialists devoted to rehabilitative therapy under one roof.
Do I need a referral?
Yes – You need a referral to see a Physiotherapist and Occupational Therapist.

No – You don’t need a referral to see the Rehabilitation Doctor, Psychologist or Nutritionist.

Who is a Physiatrist?
Physiatrists, or rehabilitation physicians, are nerve, muscle, and bone experts who treat injuries or illnesses that affect how you move

Rehabilitation physicians are medical doctors who have completed training in the medical speciality of physical medicine and rehabilitation (PM&R).

Specifically, rehabilitation physicians:

  • Diagnose and treat pain,
  • Restore maximum function lost through injury, illness or disabling conditions,
  • Treat the whole person, not just the problem area,
  • Lead a team of medical professionals,
  • Provide non-surgical treatments,
  • Explain your medical problems and treatment/prevention plan

Source: http://www.aapmr.org/patients/aboutpmr/pages/physiatrist.aspx

What conditions do you treat?
Brain Injuries, Spinal Cord Injuries, Stroke Rehabilitation, Amputation and Limb Deficiencies, Arthritis and Joint Conditions, Chronic Pain, Cancer Rehabilitation, Fitness Centre & Sports Programs, Pediatric Rehabilitation: Injuries and Conditions, Sports and Back-Related Injuries and Conditions, Women’s Health.
Who is an Occupational Therapist?
Occupational Therapists (OTs) help people across their lifespan participate in the things they want and need to do through therapeutic use of everyday activities (occupations). These activities include simple and complex tasks such as: writing, eating, holding, grabbing, driving, bathing or improving cognitive function. OT theory and practice emphasizes a comprehensive knowledge of the upper quarter of the human body. Using specialized skills in upper quarter assessment and treatment, OTs help to prevent dysfunction, restore function and reverse the progression of pathology, in order to enhance participation in Activities of Daily Living (ADLs).
What should I wear to therapy?
For physiotherapy and occupational therapy, wear comfortable clothes; A t-shirt or a tank top for upper body issues; A shorts or shirt for low back and lower extremity issues.

If you wear a dress or tight pants you may have to get undresses so bring comfortable clothes to change into.

What should I bring to my first appointment?
Please feel free to carry your recent lab or medical reports, medications or items you routinely use for your condition.
What forms of payment are accepted?
We accept most major credit cards, debit cards, manager’s cheques, bank drafts and cash. Personal cheques may require pre-authorisation with suitable identification prior to being accepted.
Do you accept insurance?
At present we do not accept insurance for payment but we do complete your insurance claim forms and you can apply for your reimbursement. Please note that coverage for some therapies may require a referral letter from a physician before being accepted. If you are unsure, please verify with our Receptionist or your insurance provider prior to making your appointment.
How long will my appointment take?
Typically, at your visit we conduct a complete assessment or follow up of your needs and determine an appropriate treatment plan.

  • Rehabilitation Doctor
    1st consultation is 30 mins
    Follow up is 15 mins.

  • Neuropsychologist
    1-3 hours depending on the complexity of your problem

  • Physiotherapy, Occupational therapy, Speech and Language therapy
    45 mins – 1 hour
    Plan for extra time if you expect to see more than one therapist in a visit
Will you communicate with my primary physician?
We do send reports to the physician making your original referral and to your primary care physician on your request.
Who is a Physiatrist?
Physiatrists, or rehabilitation physicians, are nerve, muscle, and bone experts who treat injuries or illnesses that affect how you move

Rehabilitation physicians are medical doctors who have completed training in the medical speciality of physical medicine and rehabilitation (PM&R).

Specifically, rehabilitation physicians:

  • Diagnose and treat pain,
    Restore maximum function lost through injury, illness or disabling conditions,
    Treat the whole person, not just the problem area,
    Lead a team of medical professionals,
    Provide non-surgical treatments,
    Explain your medical problems and treatment/prevention plan.
    Learn more about our Services…

    Source: http://www.aapmr.org/patients/aboutpmr/pages/physiatrist.aspx

    • What is Physiatry or Physical Medicine & Rehabilitation?
    Physical Medicine and Rehabilitation, also known as Physiatry, is the area of medicine that treats patients with Musculoskeletal and neurological disorders; treating patients with injuries or illnesses that affect muscles, tendons, ligaments, joints, bones and nerves.

    The goal of Physiatry is to improve function, performance and quality of life through aggressive non-surgical treatment. Patients undergo specialist treatment which includes but are not limited to the following:


    • Joint or muscle injections,
    • Neurolytic injection for spasticity (disabling muscle stiffness) in patients with neurological diseases including brain injury,
    • Spinal cord injury and cerebral palsy,
    • Fluoroscopic (X-ray guided) treatment for back and neck pain,
    • Sports Medicine and many more
    Where are you located?
    Our physical address is:

    Suite 2B-C, Liguanea Post Mall
    115 Hope Road
    Kingston 6, Jamaica, W.I.

    Directions:
    We are at Suite 2B and C Liguanea Post Office Mall, 115 Hope Road (across from Sovereign Center on Hope Road and beside Courts).

    If you are taking the bus from Half-Way-Tree take JUTC bus #73, 72 or 900 and stop at Sovereign Center.

    If you are coming from Cross Roads along Old Hope Rd you will have to walk a distance of about 150 meters; take JUTC bus # 78, 61 or 66 stop at Bigga’s (walk towards the traffic light at Matilda’s corner, make a left at the Texaco Gas station onto Hope Rd, Liguanea Post Mall is of the left hand beside Courts.

    Conveniently Located:
    We are conveniently located in the central Liguanea area within close proximity to bus and taxi services, major hospitals, lab facilities, as well as business and school districts. This makes it accessible and convenient to schedule your visits without impinging on your usual schedules.

    For more information please visit our contact page.

    Serving Patients from Newborns to Seniors

    Get an appointment
    We're Here Whenever You Need Us
    Email
    [email protected]
    Phone

    (876) 978-4009-10 (Landline)
    (876) 631-4000 (Landline)
    (876) 537-2076 (Mobile)

    Open Hours
    Mon - Fri: 7AM - 7PM
    Address
    Suite 2A-C
    Liguanea Post Office Mall
    115 Hope Road
    Kingston 6, Jamaica

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